Privacy Policy

1. Who we are

chrmn Pty Ltd (ACN 698 995 354) ("chrmn", "we", "us", "our") operates the website at this domain and any associated services. We are committed to protecting your personal information and handling it in a transparent and responsible manner.

For privacy-related enquiries, please contact us at: privacy@chrmn.ai

2. What personal information we collect

We collect minimal personal information. The types of personal information we may collect are:

• Email address — when you submit a waitlist signup form on our website.
• Name — if you provide it when contacting us directly.
• Usage data — standard web server logs may record your IP address, browser type, pages visited, and time of visit. This is technical data and is not linked to your identity.

The calculators on our website are entirely client-side (they run in your browser). We do not transmit, collect, or store any financial figures you enter into our calculators.

3. Why we collect your personal information

We collect and use your personal information for the following purposes:

• To notify you when chrmn becomes available to the public (waitlist communications).
• To respond to enquiries you send us directly.
• To improve our website and services using aggregated, anonymised usage data.

We will not use your personal information for any purpose other than the purpose for which it was collected, unless you consent to a different use or we are required or permitted to do so by law.

4. How we collect your personal information

We collect your personal information directly from you when you:

• Submit your email address via a form on our website.
• Send us an email or other direct communication.

We also collect limited technical information automatically through standard web server logs and, where used, web analytics services.

5. Disclosure to third parties

We may disclose your personal information to third-party service providers who assist us in operating our website and services. Where we do so, we require those parties to handle your information in accordance with applicable privacy laws. Current service providers may include:

• Form processing services — for handling waitlist submissions submitted through our website. These providers are based in the United States and operate under privacy frameworks consistent with Australian Privacy Principle 8 (cross-border disclosure).
• Web hosting providers — for hosting our website.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

We may disclose your personal information if required to do so by law, court order, or regulatory authority.

6. Cross-border disclosure

Some of our service providers are located outside Australia, including in the United States. Before disclosing your personal information to an overseas recipient, we take reasonable steps to ensure the recipient handles your information in a manner consistent with the Australian Privacy Principles. By providing your personal information to us, you consent to it being transferred to and processed in these countries.

7. Cookies and analytics

Our website may use cookies — small data files stored on your device — for session management and to improve your experience. We do not use cookies to track you across other websites.

If we implement web analytics (such as Google Analytics), this will be configured to anonymise IP addresses and will not be used to identify you personally. You may opt out of analytics tracking through your browser settings or by using browser extensions designed for this purpose.

8. Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps include technical and organisational measures appropriate to the sensitivity of the information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Accessing and correcting your information

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
• Request deletion of your personal information (subject to any legal obligations we have to retain it).

To exercise any of these rights, please contact us at privacy@chrmn.ai. We will respond to your request within a reasonable time and, in any case, within 30 days.

We will not charge a fee for making an access request. If we are unable to provide access or make a correction, we will provide a written explanation.

10. Complaints

If you believe we have interfered with your privacy or mishandled your personal information, please contact us first at privacy@chrmn.ai so we can try to resolve your concern.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

11. Retention of personal information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Waitlist email addresses will be retained until chrmn launches publicly or until you request removal, whichever is earlier.

To be removed from our waitlist at any time, email privacy@chrmn.ai with the subject "Remove me from waitlist".

12. Children's privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

13. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact us

For any questions, concerns, or requests relating to this privacy policy or our handling of your personal information, please contact:

• Email: privacy@chrmn.ai
• Entity: chrmn Pty Ltd   ACN 698 995 354